Discover the transformative shifts in the dental industry with our special guest, Dr. AJ Acierno, President of Clinical Operations at Smile Brands. As the dental field grapples with post-pandemic challenges like workforce shortages and financial pressures, Dr. Acierno shares his insights on maintaining access to care and achieving financial stability for dental practices. Listen in to learn how a provider-centric approach, emphasizing clinical and operational excellence, can help navigate these turbulent times. We explore the strategies Smile Brands employs to integrate new team members and improve patient flow, ensuring that clinical staff aren't overwhelmed.
Understanding the patient journey has never been more crucial, especially within Dental Support Organizations. Our conversation with Dr. Acierno reveals how clear expectations and Standard Operating Procedures can enhance the patient experience and uphold high clinical standards. We also delve into the comparative advantages of group practices over private practices and offer practical advice on safeguarding professional standards through contracts. Lastly, we spotlight the importance of networking and open communication in the dental community, providing resources and connections through Smile Brands to support practice growth and collaboration.
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